1. INTRODUCTION
The term ‘Secretarial Practice’ has been used to include knowledge, skills, procedure and methods of work to be performed by a Private Secretary or Office Assistant.
Persons with Secretarial Skills find employment in all types of offices e.g., govt., public or private, different types of agencies etc. located in big and small cities. The application of modern technology advancements has brought a revolution and greater effectiveness in day to day working of the offices. Due to this, procedures have become more streamlined and office work has become more interesting and challenging.
2. OBJECTIVES
This course aims at enabling learner to:
- understand the nature of duties and responsibilities of a Secretary;
- develop essential skills in performing secretarial tasks;
- understand the forms of organisation structure;
- develop skill in handling office machines and equipments
3. JOB OPPORTUNITY
Self employment
- Open a STD/ISD Photocopies centre
- Offer secretanal work on contract basis to organisations
Wage employment
- Work as Private secretary/Personal Assistant
- Instructor in small Public/Pvt. sector
4. DURATION
One year
4.1 Scheme of studies
Theory – 70%
Practical – 30%
5. ENTRY QUALIFICATION
a) Education : x class pass
6. PASS CRITERIA
33% marks in each Theory and Practical
7. COURSE CONTENTS
Theory
– Qualities, qualifications and duties of a private Secretary/Office Assistent.
– Knowledge of organisational structure of an establishment
– Handling of mail
– Postal Services
– Noting and Drafting
– Maintenance of records
– Meetings and appointments
–Travel Arrangements
Practical
– Use of Telephone, Telex and Intercom
– Use of Dictaphone
– Use of Photocopier and Franking Machine
– Use of Cyclostyling Machine, Electronic Typewriter
– Functioning of a computer - Simple and elementary operations |
